The second and main part of the research study involves the successfulness of ABC implementation in Australian companies. The article starts off by explaining the various criteria and interpretation of success regarding ABC costing.
Some views presented in the article present that success is based on increase in profits or overall value of the firm and that success is based on the appliers of ABC and the personnel involved with the implementation should gauge the success of implementation on their own interpretations of success. The most relevant criterion for success adopted in the research is based on the level of satisfaction and attitudes derived from implementation of a system. This theory entails that if the implementation of a system such as ABC increases the level of satisfaction and improves attitudes then it is deemed to be successful.
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