Customers are also from diverse backgrounds as Darden Restaurants is a global company. This means that there are various perceptions that they might have about people from other groups. Darden Restaurants’ core values include respect for all people. This includes customers. Customers are entertained with respect and friendliness to make them feel comfortable and relaxed (Darden Concepts, Inc, 2009). This value of respect and caring also includes suppliers. Suppliers for Darden are also from many cultures and for them another value of Darden is very important – excellence.
Employees may also have various problems about each other due to diversity issues such as gender, race, age or religion. To manage this diversity and possible conflict, Darden has confronted the issue head on by forming teams regardless of the diversity among team members.
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