The best example of SaaS offering by vendor is that of Oracle which not only offers SaaS directly to companies but also to other vendors and provides hosting services for these vendors. The Oracle platform for SaaS provides services to various customers in a wide range of areas. Oracle also provides technological support required for shifting from traditional ERP to SaaS. The technological support includes providing training, guidance and other technical resources. Oracle also offers a wide range of business support functions for SaaS which include deployment, implementation and hosting of ERP solutions for other vendors and customers (Oracle 2009).
An analysis of two case studies relevant to implementation of ERP in SMEs is presented for a comprehensive understanding of ERP sourcing strategies and success of implementing ERP in SMEs.
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