Finally, the supplier chain manager at Starfield should select a supplier whose organization has illustrated the culture of professionalism. This is dependent on business context and may require judgment by external people dealing in the same field. Above this, organization culture in regard to flexibility and commitment of the suppliers requires evaluation (Copacino, pp.125).

The way in which the supplier handles upsets and changes in orders should be established through an informal interaction with the management of the supplying firm. Other aspects of organizational culture includes, upholding business ethics at all levels, openness, friendliness, integrity and innovation.

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