A weak link in this chain of communication would therefore mean problems. Such problems can be introduced by perceptions. Looking at the situation of western motels, there is poor communication from the headquarters down to employees.
Not all branches sent representatives to the meeting; with some saying the meeting was a waste of money and time. Perception is preventing the managers to understand the point that the motel needs to have radical changes. Another barrier to communication within this business is the poor relations that exist between employees and management.
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